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ISO 9001 Logo

ISO 9001 Accredited

ISO 9001 is the internationally recognised standard for the quality management of businesses. Bold’s Quality Management System encompasses all areas of our products and services – including design, installation and training – to ensure our customer’s requirements are met in a timely and satisfactory manner.

Our ISO accreditation shows an ongoing commitment to provide a quality product to our customers and a promise to strive for continual improvement.

BSIA Principal Member

The BSIA (British Security Industry Association) is the trade association for the professional security industry in the UK. The association has 570+ members providing over 70% of UK security products. Members ensure the highest quality and most reliable products and services are being manufactured, distributed and installed within the UK and overseas and encourages sustainable development for the industry as a whole.

BSIA LogoBeing a member for 4 years and becoming a Principal Member in 2008, Bold actively seeks to extend its influence in the alarm monitoring industry by working in close partnership with fellow members and leading organisations. Our membership not only strengthens Bold’s position as the leader in the UK alarm monitoring market but emphasises our commitment in providing only the best products and services to our clients.

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ONVIF

ONVIF

ONVIF (Open Network Video Interface Forum) is an open industry forum for the development of a global standard for the interface of network video products. It is a non-profit US based organisation which was incorporated on November 25, 2008.  Members include CCTV product manufacturers Sony, Axis and Panasonic amongst others.  The Forum was established to promote the use of network video in security by developing an interoperability specification.

Unlike, for example, industry standard alarm signalling protocols which are used by many different manufacturers, currently there are no common standards in the CCTV market.  This means that IP CCTV systems tend to be closed whereby the customer is locked into a particular manufacturer’s product.  Where integration is required between different CCTV systems or with a management and control solution, this can only be achieved with custom software development.  If a commonly used standard can be developed, this should reduce industry product development costs and give end users greater confidence in using IP based solutions, particularly if it is adopted by an industry body such as SIA in the US. 

Bold Communications joined the Open Network Video Interface Forum (ONVIF), at its launch in September 2008.  As a software developer and integrator, we are committed to providing the leading monitoring solution for all the areas in which we are involved.  As part of that approach, we have always had a voice in discussions about the future of the monitoring industry.  We also recognise the need for suppliers in this market to cooperate for the benefit of users and the security industry as a whole.  This is a new and quickly developing area and our membership of ONVIF does not exclude other technology approaches.  It is our flexibility and capability to deliver tailored solutions which is one of Bold’s unique strengths.  However, the objectives set by ONVIF for future proofing and cost reduction, are shared by Bold and we therefore are pleased to make a contribution in this exciting area.      

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CCTV User Group

The growth of UK public space CCTV in the 1990s created a demand for knowledge and experience to maximise the benefits to the public of the significant investments being made in this area at that time.  This led to the establishment of the CCTV User Group as a means of sharing information and representing the views of the mostly public sector users of CCTV.  The CCTV User Group provides opportunities for users to meet and share their experiences, and there is also a membership category for organisations who provide products and services to the users.  Information and experiences within the CCTV User Group are shared by means of conferences, seminars, newsletters and discussion forums.       

Bold joined the CCTV User Group in 2003 as many of our clients have responsibility for both public space video surveillance as well as security monitoring.  These clients have found there is excellent synergy between the two activities particularly at a time when budgets are tight.  While control room personnel costs tend to comprise the major overhead in a monitoring centre, in many cases they are not revenue generative.  Whereas intruder, fire and personal attack monitoring can generate significant additional revenue, defray internal costs and help achieve a higher overall level of service.  For example, when an intruder alarm is received within an area where there is public space CCTV, both systems can be deployed, providing intelligence, verification and a faster and more effective response.         

As control rooms become more complex, subject to increasing regulation and are expected to deliver more, the need for integrated systems covering a range of disciplines becomes more apparent.  Bold’s Gemini integrated monitoring solution combines alarm and CCTV handling, providing a valuable tool for these types of hybrid control rooms.  By making available UK developed security integration technology, Bold is adding valuable solutions and resources to this important part of the fight against crime. 

For more information about Gemini please click here.

 

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