Control Room Software - Get the most out of it

Customer Training

After investing in one of the most powerful security management systems available, the next step would be to ensure that you and your control room operators get the most out of it.

To achieve the highest return on investment for your new alarm monitoring system Bold offers a range of off-the-shelf and tailored training courses, covering system operation, configuration and administration. We also offer “train the trainer” programmes to enable you to run your own, on-going operational training in-house.

Bold Training Packages

We employ professional trainers who are able to develop specific training programmes, according to the needs of the client or project.

Customer training is designed to be comprehensive and intensive, ensuring your operators have a sound understanding of all the functionality available, and can work quickly and efficiently in a busy control room environment.

Training can take place either on-site, or, if preferred, in our training room at our Warrington head office. If you feel yourself or your staff would benefit from training, please download our Training Form and fax back to +44 1925 245577.

"Excellent course run by an excellent trainer" Control Room Operator, Corus

"Very easy to understand and very informative" Control Room Operator, Security Services

"Good course, excellent knowledge of the system and company requirements" Control Room Manager, Samson Security

"There was no pressure & could always go over if struggling to pick up first time" Control Room Operator, Bradford City Council

"Hands on experience with computers and learning about the new software was very interesting!" Control Room Operator, Crimewatch Security Systems.


	Partner Training Our partner training program provides all the information needed to ensure your clients get the most out of one of our control room systems. Whether you are a consultant, alarm installer or DVR manufacturer, we can provide short, sharp training sessions designed to arm you with all the information required to help sell an end-to-end solution to your customers.

Online Training

We want our customers to get the most out of their Gemini system. To help this process, Bold’s online customer training program comprises once-monthly half-hour training sessions for up to 25 participants.

As a part of an existing Gemini support package, the sessions are offered to our customers to give them the opportunity to refresh their skills on certain aspects of the system, or to introduce new operators to the software.

To view a list of currently scheduled meetings, please click here

Content on this page requires a newer version of Adobe Flash Player.