Alarm Receiving Centres and Monitoring Control Rooms

Successful alarm monitoring software requires a combination of functionality and stability.  Many systems work reliably but offer little innovation or competitive advantage for the user.  Others offer an ambitious feature set but inspire little confidence.  Bold Gemini is the most widely used alarm monitoring software in the UK because it satisfies both objectives, at a competitive cost.

It is also the newest product in the sector, having only been developed over the last 8 years.  Gemini’s functional design is based on working closely with visionary and fast growing alarm receiving centres in the UK and overseas.  With the most comprehensive feature set available, delivered and supported by our experienced and professional technical team, this software technology solution is also available to new users.

Gemini supports compliance with British and European monitoring standards, including the latest EN50518 and BS8591, and has been stress-tested for processing high volume alarm signalling, without loss of performance.    

  • Ergonomically designed alarm handling platform
  • Integrated alarms, CCTV, lone worker, audio device monitoring
  • Improve return on investment in your monitoring control room
  • Intelligent workflow and automated alarm processing
  • Remote site management
  • Complete range of security and safety product interfaces


Upgrade your monitoring software for improved stability and efficiency, reduced running, support and energy costs, higher service levels and optimal alarm handling performance.   


Read more about Bold Gemini alarm monitoring software

Integrated Visual Protection

“To deliver a level of service expected of a ‘Premier League’ monitoring service provider, we need a software solution which is reliable, stable and efficient, with good local technical support and which provides the necessary functionality. In our view, Bold Communications far outshone its competition of meeting our criteria in all these areas, allowing us to offer a distinctive and attractive proposition for our customers at the same time as increasing monitoring centre efficiency.”

Piers Brown, Operations Director, IVP

For more information about Gemini, Contact us or call +44(0) 1925 713224